Privacy Policy 2024

Privacy Policy

Effective Date: 21.12.2024

Thomas Love Estates Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

• Contact Information: Name, email address, phone number, and mailing address.

• Service Information: Details about the properties you own or manage, maintenance requests, and service preferences.

Automatically Collected Information

• Log Data: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the website.

• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store your information.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To manage and maintain properties, respond to service requests, and communicate with you regarding your properties.

• To Personalize Your Experience: To tailor our services and communications to better meet your needs.

• To Improve Our Website and Services: To analyze usage and trends to improve the website's performance and the services we offer.

• To Send Promotional Materials: To inform you of offers, promotions, and updates related to our services. You can opt-out of receiving promotional emails by following the unsubscribe instructions in these emails.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personal Data except in the following circumstances:

• Service Providers: We may share your information with third-party service providers that perform services for us, such as property maintenance, IT services, and marketing assistance.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring company.

4. Data Security

We use administrative, technical, and physical security measures to protect your Personal Data. While we have taken reasonable steps to secure the Personal Data you provide to us, please be aware that no method of internet transmission or electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• Access: You have the right to request copies of your personal data.

• Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

• Erasure: You have the right to request that we erase your personal data under certain conditions.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

• Objection to Processing: You have the right to object to our processing of your personal data under certain conditions.

• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thomas Love Estates Ltd Address: 124 London Road, EC1V 2NX Phone: 0208 014 4729 Email: hello@thomasloveestates.co.uk Website: thomasloveestates.co.uk